Key-DeMVA (De-Escalation and Management of Violence and Aggression)

Two-day, flagship accredited course undergoing BILD / RRN accreditation

Course Length. 2 days


Training health care and social care staff in Positive Behavioural Support is now a Mandatory requirement and it may be necessary – depending on the service – to teach staff elements of physical safety interventions. Our well-established Key-DeMVA programme is a cost-effective method of providing this training for staff and is currently undergoing BILD / RRN accreditation.

Course Contents

Defining aggression and violence
Understanding trauma
Where and how anger originates
Neuro-linguistic programming
Causes of violence and aggression in care settings
The top ten agitators
Building rapport
The needs of individuals
Understanding perceived and real threats
Anger development stages
Anxiety and responses to anxiety
Biological changes in anger situations
How staff may contribute to conflict / organisational culture
Behaviour mapping and conflict
Models of Positive Behavioural Support (PBS)
De-escalation, distraction and communication
Types of aggression
Legislation, including the Criminal Law Act, Mental Health Act, Mental Capacity Act and DoLS
Avoiding strikes
Safe breakaway (wrist/arm, clothing, hair, neck, grab from behind, nips/pinches, bites)
Safe hold techniques (seated and standing)

Course Outcomes

The learned content of this course is certificated by the CPD Certification Service and adds 14 hours of learning to the candidates’ portfolio. This course is currently being accredited by the British Institute of Learning Disabilities (BILD) and the Restraint Reduction Network (RRN).

Enquire now

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